WHAT ARE IHG ONE REWARDS?

IHG One Rewards is a loyalty programme by IHG. Staybridge Suites is part of the IHG group as extended-stay hotels offering fully serviced apartments to hotel guests. IHG One Rewards is free to join and enables you to earn rewards points which can then be redeemed for hotel reward nights, transferred to airlines and much more!

Members can earn their way towards IHG Elite member status and enjoy benefits such as room upgrades, late checkout, and other special perks to make your stay with us that much better.

HOW DO I EARN POINTS WITH IHG ONE REWARDS?

To begin earning IHG One Rewards points, you’ll first need to sign up for a free loyalty account on the IHG website here. Signing up is free and only takes a minute or two. Once you are enrolled, you can immediately begin earning IHG One Rewards points when booking your stay with us.

Earning Through Hotel Stays

When staying with us at Staybridge Suites, members will earn 5 IHG One Rewards points for every £1 spent. Elite status holders can earn even more IHG One Rewards points on each stay. Here is a list below of the status levels offered by IHG One Rewards and their respective bonus earning rates:

Redeeming IHG ONE REWARD POINTS

Select Reward Nights on your IHG One Rewards Members Account and a list of hotels will be displayed showcasing the number of points for each hotel. If you find yourself short on cash, you can always use IHG’s Points & Cash option. This allows you to use your IHG One Rewards points in 5,000-point increments to offset the cost of the room. IHG One Rewards Points may be redeemed for Reward Nights, and the number of Points required for a Reward Night may vary according to multiple factors, including but not limited to brand, hotel, and day of week. It is key to note that members may not be able to redeem Points for Reward Nights at InterContinental Residences, IHG Army Hotels, select Six Senses Hotels Resorts Spas and select Mr & Mrs Smith hotels.

  • Earnt at 0 nights. When you sign up for IHG One Rewards you will automatically become a Club Member. You will receive the following:

    • Earn points for reward nights and more

    • No blackout dates for reward nights

    • Complimentary internet

    • Reward nights count towards elite status

    • Members-only promotions

    • 2pm late check-out upon availability (subject to availability)

  • Earnt at 10 nights. Silver Elite members receive all the benefits of Club Members with the addition that points do not expire and late check-out* (2pm).

    *Subject to availability

  • Earnt at 20 nights or 40k points. For Gold Elite Members, they receive all the benefits of silver status however the points they earn can be rolled towards next year’s status and late check-out* (2pm).

    *Subject to availability

  • Earnt at 40 nights or 60k points. For Platinum Elite Members, they receive all the benefits of gold status plus the following:

    • Complimentary upgrades (subject to availability)

    • Late check-out* (2pm) *subject to availability

    • Welcome amenity of either points or drink/snack at check in or free breakfast

    • Reward Night discount promotions

    • Early check-in (subject to availability)

  • Diamond Elite members get all the previously listed perks, in addition to the following:

    • Welcome Amenity choice: points, drink/snack or free breakfast for Diamond Elite members and one additional guest.

FAQ’s

  • Points will be awarded for Qualifying Stays booked through IHG Customer Care, IHG websites, the IHG App, IHG WeChat mini programme, authorised travel agents (excluding online travel agents such as Expedia.com and booking.com, and unauthorised agents on online vertical travel portals), or directly at the hotel.

  • Allow five business days after you check out for points from a recent stay to post to your account.